IABA is preparing to tender for the provision of an online system which clubs will use to affiliate, submit competition entries, book courses and other club-related business. IABA intends for any new system to evolve beyond the uses of the current online system.
To ensure that this system is effective for individuals, clubs, county boards, provincial units, IABA invited expressions of interest from members to join the CRM Working Group
The group now includes 5 member representatives with skills and experience in sport administration, CRM platforms and IT/UX. One member representative is from Ulster, 1 is from Munster, 2 are from Leinster and 1 is from Dublin. They are Egidijus Paulikas of D-Box BC; Paul Kelly of St. Michael’s Boxing Club New Ross, Paul Williamson of Ryston Boxing Club; Tara Robins Mari of Nutgrove BC and Billy O Sullivan of Midleton Boxing Club.
This Working Group will:
- Conduct a SWOT analysis of the existing system
- Engage in research on CRMs in use in similar or comparable settings
- Input in to the pre-tender, tender and post-tender processes.
- Have input in to the implementation and roll-out of any new system
The group held its first meeting on Tuesday, at which an initial scoping work, following engagement on systems used by NGBs in Ireland and abroad their members experience using a variety of CRM products and tools, was presented. A recording of this meeting was made available to any member representatives not in a position to attend.
The group will convene on December 10th, to review scoping and the material presented, and assign an order of priority for all customizable elements of all of the CRM systems in consideration.